Online shopping tops woes
The Ministry of Digital Economy and Society (DES) says 48,513 complaints regarding cyber problems have been lodged with the ministry’s help centre over the past 11 months.
Deputy DES Minister Newin Chorchaithip said on Sunday that of these complaints, 33,080 involved online shopping problems faced by consumers, up by half on the same period last year.
He said the rest of the complaints forwarded to the help centre included 10,658 concerning illegal websites, 2,798 asking questions about online activities, 1,588 reporting cyber threats and 389 seeking ICT law clarifications. The period concerned was January to November.
Bangkok Post Reporter
